Analysis of the Benefits of Management Hotel Software in the City of Machala

Mariuxi Paola Zea Ordonez, Jimmy Rolando Molina Rios, Luis Fernando Vinces Sanchez

Technology, benefits, profitability, quality, decision making

This paper highlights the utilization of management software in the hotel area of the canton Machala and the benefits that generates the implementation of this software on the different hotels of the city. At present one has seen clearly that the benefits of management software are very wide for the reduction of the time or process automation, based on this problem, was found the need to investigate the advantages of the software application in hotel companies, and to acquire new forms for to improve the economy area. For this there has been established a study that will allow to analyze the profitability reflected by the RevPar of the hotel by means of the fulfillment of regulations to verify that beneficial aspects exist in the hotel companies, as well as also the quality of the services of the hotel and the capture of decisions that they carry out in the already mentioned companies. Hereby, with the implementation of this technology in the hotels, we estimate an increase in the profitability in the activities realized by the companies regarding the reduction of costs, capture of decisions. For the reduction of costs is outlined the aptitude to be able to replace the human workforce for automated processes; in the capture of decisions there is analyzed the capacity that the manager of the company will possess to act by means of the information that provides the software to him. The results that will be obtained in the analysis for Machala's city, will confirm to themselves total or partially and will be described at the end of this work.