Culture of the organization: Facilitating or resistance factor to computerization?

Carolina Martins dos Santos, Katia Barbosa Macêdo, Gisele Alves Rodrigues

Organizational culture; Work overload; informatization; psychodynamics of work.

This case study was based on the clinical psychodynamics of work and aimed to analyze the influence of the organizational culture on the informatization process, as well as the subjective mobilization of managers. We conducted collective discussions with five managers of an education network in Goiás. The results indicated five traces of the culture: hierarchical rigidity, political mismanagement, lack of participation in the decision-making process, lack of acknowledgment. These factors generate experiences of pleasure of suffering for managers. Pleasure experiences highlight the freedom, agility, and precision of real time information. This limited freedom generates acceleration, alienation, and imprisonment by the organizational culture reflected on the management.

Received: 16 Nov 2020; Received in revised form: 06 Jan 2021; Accepted: 16 Jan 2021; Available online: 23 Jan 2021

10.22161/ijaers.81.19